FAQ (EN)

Common questions you all have on Neety!

8 articles dans la collection

How do you get access to my emails?

We get access to your emails via a secured and safe protocole called O'Auth. We only get access to your mailbox to list your emails and allow you to get rid of them. We do not get the body (content) nor the enclosed elements of your emails. The...

Par Benjamin Caron

mis à jour il y a environ 1 mois

What happens when I unsubscribe from a newsletter?

As soon as you have selected one or several newsletters and click on the unsubscribe button, we perform the following actions : We, for real, (our competitors will understand ! ) send an unsubscribe request to the senders of this newsletter to ask...

Par Benjamin Caron

mis à jour il y a environ 1 mois

How can I make sure I have been unsubscribed?

Unfortunately it's not on us, but on the senders ! Some of them make sure everything is OK in less than 48 hours, some in 72 hours, some under a week and some do not unsubscribe you at all. That's why we put in place filters as well. We really...

Par Benjamin Caron

mis à jour il y a environ 1 mois

Can I get a view of emails I unsubscribed from?

You will find emails you unsubscribed from in your Timeline under the Your emails section on our web app's main screen.

Par Benjamin Caron

mis à jour il y a environ 1 mois

Once unsubscribed from a newsletter, can I subscribe to it again?

Quick decisions sometimes lead to bad decisions ! So, if you realize you unsubscribed from a newsletter you still want to read in fact, just go to your Timeline under the Your emails section. From here you can send back any blacklisted newsletter...

Par Benjamin Caron

mis à jour il y a environ 1 mois

With which email providers Neety works?

For the moment, Neety is only working with Gmail. It has been a tough choice to make but as we wanted to offer you a safe and simple access to our service, Gmail seemed to be the right pick. But we have plans for the future :-) and we really look...

Par Benjamin Caron

mis à jour il y a environ 1 mois

Can I access to Neety from all my devices?

Sure you can! Neety is 100% developed upon web-based technology and thus available on all your devices with the same clean and simple interface.

Par Benjamin Caron

mis à jour il y a environ 1 mois

I do not want to use Neety anymore, what should I do?

It really makes us sad to know you want to leave :-( but we understand and you can easily revoke our access to your Gmail account by clicking HERE. Just look for Free Your Inbox (Neety's former name), click on it and then on revoke access. Don't...

Par Benjamin Caron

mis à jour il y a environ 1 mois